Delco Solution's Platinum Protection Plan
Protect and maximize your technology investments.
Exceptional service and peace of mind knowing that your systems are always running smoothly and reliably.
The Platinum Protection Plan guarantees that Delco Solutions will be there when you need us with everything from preventive maintenance to rapid response.
Support
- Guaranteed on-site response within 24-hours of system issues (Monday-Friday)
- Unlimited and on demand remote or phone assistance with a trained professional
- No additional labor charges for any repaired or replaced equipment
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Removal and re-installation of warrantied, repaired or replaced equipment
- Emergency loaner equipment available for devices being repaired (if loaner parts are available)
System health check
- Annual preventive maintenance test of all components from a qualified service technician who knows your system
- Calibrate, clean and refresh all equipment, filters, and hardware
- Ensure all system software and firmware is up to date and secure
- Maintenance findings will be provided in a comprehensive system diagnostic report for your documentation and consideration
